Refund and Returns Policy

Return & Refund Policy

Last Updated: June 2026

At FlagOff Asia, we strive to provide a smooth and transparent registration experience for all participants. Please read our Return & Refund Policy carefully before completing any registration or purchase.

1. Event Registration Fees

All event registration fees paid through FlagOff Asia are generally non-refundable and non-transferable unless otherwise stated by the event organizer.

By completing your registration, you acknowledge and agree to the event’s refund policy.

2. Event Cancellation

If an event is cancelled by the organizer, participants may be entitled to one of the following options, subject to the organizer’s decision:

FlagOff Asia acts solely as the registration platform and will process refunds according to instructions provided by the event organizer.

3. Event Postponement

If an event is postponed, registrations will normally remain valid for the new event date.

Refund eligibility, if any, shall be determined by the event organizer and communicated to all registered participants.

4. Participant Withdrawal

No refunds will be issued if a participant is unable to attend due to:

5. Incorrect Registration Information

Participants are responsible for ensuring all registration information submitted is accurate.

FlagOff Asia and the event organizer shall not be responsible for errors resulting from incorrect information provided during registration.

6. Merchandise & Add-On Purchases

For event merchandise, apparel, medals, or add-on purchases:

Supporting evidence such as photographs may be required.

7. Duplicate Payments

In the event of duplicate or accidental payments, participants must contact us within fourteen (14) days of the transaction date.

Verified duplicate payments will be refunded to the original payment method after review.

8. Processing Time

Approved refunds may require between 7 to 30 business days, depending on the payment gateway, financial institution, and organizer approval process.

Transaction fees charged by payment providers may be deducted where applicable.

9. Force Majeure

No refunds may be provided for cancellations, postponements, or modifications caused by circumstances beyond reasonable control, including but not limited to:

Any compensation, credit, or alternative arrangements shall be determined by the event organizer.

10. Contact Us

For refund or registration-related inquiries, please contact:

FlagOff Asia

Website: https://www.flagoffasia.com

Email: [email protected]

All refund requests must include: